How to get more engagement on your Facebook page
Yes, I want to know how to get loads more engagement on my Facebook page! Enter your name and emailRead more.
Communications strategy, snakes and ladders style
Ever have that feeling when you see something so nifty, and simple that you wish you’d thought of it? ThatRead more.
Sarah Hall: a #CommsCreative Q&A
How can your dog make your comms more creative? Can you be inspired by whisky? Do you bring your inner-childRead more.
The Comms Creative: fancy some inbox inspiration?
Have you signed up to the The Comms Creative newsletter? Sign up now! Every month, I send an email newsletter withRead more.
Ten tips for comms pros from the NHS Communications Conference 2018
It’s amazing how invigorating it can be to get out of the office to learn and network with other communicationsRead more.
2018 survey: Comms in the UK housing sector
Busy UK housing communications professionals rarely get time to meet other comms teams to compare teams and work experiences. SoRead more.
7 easy ways you can get involved with the #BenefitToSociety campaign
I’ve been working with a fantastic team on a campaign called Benefit To Society, which aims to challenge negative stereotypesRead more.
What should be in your communications kit?
The modern communicator is asked to turn their hand to lots of techniques, and if you want to be preparedRead more.
Dealing with negative social media comments – dos and don’ts
The subject of dealing with negative social media comments crops up in almost every social media training course I run,Read more.
The top 10 of UK public sector tweets of 2017
Yes, public sector tweets can be exciting and interesting! In the public sector, we often have small, or no, budgetsRead more.
Public engagement: crap apps, Lego, conversation and politicians
Public engagement is something all public services do, and many do badly. This is an opinion piece on crap apps,Read more.
Posting text and video bilingually to Facebook and YouTube
Posting text and video bilingually to social media sites is possible, but not simple! This is a practical post on posting toRead more.
The comms manifesto – will you sign up?
In my opinion, modern and professional communications has nothing to do with spin, lies and propaganda. This is my ideaRead more.
Is your fear stopping your social media comms from saying anything?
Communicators often confide in me that they don’t really like using Facebook (and other social media) for their organisations because peopleRead more.
A comms guide to the ‘sorry not sorry’ statement
Is it ever OK to respond to a breaking story about a mistake your organisation has made – with aRead more.
Let’s play comms bingo
Do you want to cry when someone asks if they can have an app? Do you shout for mercy whenRead more.
The most important social media measure? The ‘ex-haters’ number.
I’ve been developing a course on social media evaluation, and one metric stands out to me as most important. IRead more.
Writing statements: avoid clichés like the plague
If you write media statements, advise colleagues or clients or speak to the media regularly yourself – it can beRead more.
Standing up for the skills of the expert communicator
Have you ever wandered over to your head of finance and told them how they should interpret the Small Business,Read more.