A social media campaign where residents make the content – hats off!
Everyone was talking last year about how Ice Bucket Challenge was a clever and new way for charities to getRead more.
Is calling out #virtuesignalling a way to shut ‘the people’ up?
With the UK now a smartphone society and growing use of social media, new trends and ways to communicate will inevitablyRead more.
Some tips for new podcasters
A few weeks ago, I made the trip to London to do a podcasting course at the Guardian offices –Read more.
Collaboration and communications need trust: is Knowledge Hub the answer for the public sector?
I’m lucky to have some amazing clients doing great things in social housing and public service. So many government departments,Read more.
Best trait in a social media communicator? Bravery. No contest.
Which qualities are most desirable in a social media manager or communications employee? I think the most valuable trait isRead more.
The social media election in nine tweets
It’s getting a bit of a cliché to describe it as a ‘social media election’ but things have changed drastically since 2010. InRead more.
The public sector has no obligation to be boring: tweets that show the funny side of gov
I’ve been lucky enough to work with people doing some pretty important, serious stuff. Social work, policing, health, public finances,Read more.
Why Awards Matter – Communication, Leadership and Rhetoric
Note from Helen: It’s such an honour to share a guest post on this blog from a communicator I haveRead more.
My five favourite 2014 tweets with pictures
My top two most read blog posts this year were: number 1: a ‘how to’ flow chart, and number 2.Read more.
#probooks: Join the Cardiff Professional Book Club
A book club where we read business and professional development stuff – if you’re near Cardiff and your New YearRead more.
Seven tips for using Facebook if you work in the public sector
Facebook can be a hard place for brands. It’s a lot like a wedding: friends and family gather to haveRead more.
Council social media: forget about the price tag
A great report from business advisory and accountancy firm BDO, Direct Message, has been released this week, showing results of councils reported useRead more.
#samaritansradar: Appealing for real in the social media apology
Samaritans have suspended their Twitter monitoring app. I initially thought it was a nice idea but I was being naiveRead more.
Livestreaming council meetings on YouTube
Broadcasting meetings to residents live on the Internet needn’t cost the earth, as Monmouthshire County Council has demonstrated in recentRead more.
Public sector comms: how to not be evil
(Or, ‘How social media helped me get my heart back’) I’m going to keep this quite short considering this isRead more.
Three ways leaders can get more from social media
If you’re a chief exec or a leader, you’ve probably given Twitter, blogging or even Facebook a go. Maybe youRead more.
Digital Leaders: I won! A big big enormous thank you
I promise not to harp on about this after today but I WON AN AWARD! I asked people here toRead more.
PRINTABLE CHART: A quick guide to answering people who use social media to talk to your organisation
When going on holiday and handing over a social media account or talking to a new member of staff, itRead more.
How to respond when rumours start to spread on Facebook
‘Rumour Cascades‘, a joint study from Stanford University and Facebook, provides some fascinating insights that can serve as advice for public bodies on haltingRead more.