The social media election in nine tweets
It’s getting a bit of a cliché to describe it as a ‘social media election’ but things have changed drastically since 2010. InRead more.
The public sector has no obligation to be boring: tweets that show the funny side of gov
I’ve been lucky enough to work with people doing some pretty important, serious stuff. Social work, policing, health, public finances,Read more.
Why Awards Matter – Communication, Leadership and Rhetoric
Note from Helen: It’s such an honour to share a guest post on this blog from a communicator I haveRead more.
My five favourite 2014 tweets with pictures
My top two most read blog posts this year were: number 1: a ‘how to’ flow chart, and number 2.Read more.
#probooks: Join the Cardiff Professional Book Club
A book club where we read business and professional development stuff – if you’re near Cardiff and your New YearRead more.
Seven tips for using Facebook if you work in the public sector
Facebook can be a hard place for brands. It’s a lot like a wedding: friends and family gather to haveRead more.
Council social media: forget about the price tag
A great report from business advisory and accountancy firm BDO, Direct Message, has been released this week, showing results of councils reported useRead more.
#samaritansradar: Appealing for real in the social media apology
Samaritans have suspended their Twitter monitoring app. I initially thought it was a nice idea but I was being naiveRead more.
Livestreaming council meetings on YouTube
Broadcasting meetings to residents live on the Internet needn’t cost the earth, as Monmouthshire County Council has demonstrated in recentRead more.
Public sector comms: how to not be evil
(Or, ‘How social media helped me get my heart back’) I’m going to keep this quite short considering this isRead more.
Three ways leaders can get more from social media
If you’re a chief exec or a leader, you’ve probably given Twitter, blogging or even Facebook a go. Maybe youRead more.
Digital Leaders: I won! A big big enormous thank you
I promise not to harp on about this after today but I WON AN AWARD! I asked people here toRead more.
PRINTABLE CHART: A quick guide to answering people who use social media to talk to your organisation
When going on holiday and handing over a social media account or talking to a new member of staff, IRead more.
How to respond when rumours start to spread on Facebook
‘Rumour Cascades‘, a joint study from Stanford University and Facebook, provides some fascinating insights that can serve as advice for public bodies on haltingRead more.
Digital Leaders 100: on impostor syndrome (also, vote me!)
This is a unusual post from me that: a) asks you a favour (I want your vote!); b) ponders why talentedRead more.
Five interesting ways councils are using infographics
This article was first published in the Guardian, you can read the original on their website here. We are inRead more.
IC Space: three social media ideas for internal communicators
Here’s an article I wrote for the IC Space, sharing three social media tips for internal communicator. You can readRead more.
Facebook: 10 reasons why councils should embrace it as a tool
Last month, Facebook had its tenth birthday and I wrote a piece for the Guardian on council use of theRead more.
Five lessons social media managers can learn from the police
As a bit of a public sector social media obsessive, I’ve picked up lots of examples of police use ofRead more.