IC Space: three social media ideas for internal communicators
Here’s an article I wrote for the IC Space, sharing three social media tips for internal communicator. You can readRead more.
Facebook: 10 reasons why councils should embrace it as a tool
Last month, Facebook had its tenth birthday and I wrote a piece for the Guardian on council use of theRead more.
Five lessons social media managers can learn from the police
As a bit of a public sector social media obsessive, I’ve picked up lots of examples of police use ofRead more.
Isn’t it time ALL employees were encouraged to use social media?
I’ve been banging this drum for years now – organisations should be encouraging all employees to use social media. AtRead more.
Three ways to get cool stuff done quickly at work
Paul Taylor was kind enough to let me blog on his great site last week – he’s been a realRead more.
Your organisation doesn’t need a social media expert, it needs its experts on social media
I learned the other day that Homebase don’t refer to their employees as ‘staff members’ or ‘colleagues’. They call themRead more.
Police in Granada have Twitter handles on their uniforms – three reasons why it’s a great idea
I noticed on Twitter last week that in Granada* the police officers have the force Twitter handle sewn into theirRead more.
Google Glass could make the world better – is social care going to be revolutionised?
This post will look at five ways Google Glass (and the inevitable other brands’ wearable devices) may change our understandingRead more.
Unrestricted staff access to social media – case studies from a local authority
Free use of social media across a whole company – it’s not a concept everybody agrees is productive. But whereRead more.
Seven Twitter mistakes we all have to make
The brilliant Comms2point0 guys let me post on their site earlier this week about messing up on Twitter. I’ve republishedRead more.
Five reasons to like LinkedIn endorsements – why it’s good to endorse your colleagues
I was surprised by how little people think of the fairly new feature in LinkedIn – the ‘endorsement’ – whenRead more.
Interview: six social media ‘dos and don’ts’ and the role of the social media manager
Digital agency Coup Media asked to interview me this month for their blog – they’re doing very cool things soRead more.
Twitter and Facebook to the rescue during heavy snow
Lots of councils experience just how important social media is when the weather gets extreme. A week or so ago,Read more.
YouTubing a budget consultation and how a great blogger improved our work
Here’s a post about using video to communicate a budget consultation. A bit of experimentation and help from all sortsRead more.
A message to the secret council officer
I just came across a great piece in the Guardian from an anonymous council officer who talks about how overlyRead more.
Seven social media headlines of 2012 and what they teach us
Last week when the awesome Nick Atkin of Halton Housing and I talked to some clued-up housing sector professionals* weRead more.
All Wales public services internet and social media survey 2012
ParticipationCymru do great work to achieve better public engagement in Wales and I was fascinated to read the latest resultsRead more.
Five things that good bloggers do
Blogging can sometimes be a bit of a daunting task. Sometimes it’s helpful to think of some the things goodRead more.
Organisations need to learn how to party: why digital engagement needs to be more social
I work in digital communications. In the public sector. If there’s one obsession both disciplines share, it’s the quest forRead more.