Blog posts

Blog posts


IC Space: three social media ideas for internal communicators
Here’s an article I wrote for the IC Space, sharing three social media tips for internal communicator. You can read
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Facebook: 10 reasons why councils should embrace it as a tool
Last month, Facebook had its tenth birthday and I wrote a piece for the Guardian on council use of the
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Five lessons social media managers can learn from the police
As a bit of a public sector social media obsessive, I’ve picked up lots of examples of police use of
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Isn’t it time ALL employees were encouraged to use social media?
I’ve been banging this drum for years now – organisations should be encouraging all employees to use social media. At
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Three ways to get cool stuff done quickly at work
Paul Taylor was kind enough to let me blog on his great site last week – he’s been a real
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Stand out from the crowd: three things to do on social media
 
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Your organisation doesn’t need a social media expert, it needs its experts on social media
I learned the other day that Homebase don’t refer to their employees as ‘staff members’ or ‘colleagues’. They call them
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Police in Granada have Twitter handles on their uniforms – three reasons why it’s a great idea
I noticed on Twitter last week that in Granada* the police officers have the force Twitter handle sewn into their
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Google Glass could make the world better – is social care going to be revolutionised?
This post will look at five ways Google Glass (and the inevitable other brands’ wearable devices) may change our understanding
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Unrestricted staff access to social media – case studies from a local authority
Free use of social media across a whole company – it’s not a concept everybody agrees is productive. But where
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Seven Twitter mistakes we all have to make
The brilliant Comms2point0 guys let me post on their site earlier this week about messing up on Twitter. I’ve republished
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Five reasons to like LinkedIn endorsements – why it’s good to endorse your colleagues
I was surprised by how little people think of the fairly new feature in LinkedIn – the ‘endorsement’ – when
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Interview: six social media ‘dos and don’ts’ and the role of the social media manager
Digital agency Coup Media asked to interview me this month for their blog – they’re doing very cool things so
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Twitter and Facebook to the rescue during heavy snow
Lots of councils experience just how important social media is when the weather gets extreme. A week or so ago,
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YouTubing a budget consultation and how a great blogger improved our work
Here’s a post about using video to communicate a budget consultation. A bit of experimentation and help from all sorts
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A message to the secret council officer
I just came across a great piece in the Guardian from an anonymous council officer who talks about how overly
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Seven social media headlines of 2012 and what they teach us
Last week when the awesome Nick Atkin of Halton Housing and I talked to some clued-up housing sector professionals* we
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All Wales public services internet and social media survey 2012
ParticipationCymru do great work to achieve better public engagement in Wales and I was fascinated to read the latest results
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Five things that good bloggers do
Blogging can sometimes be a bit of a daunting task. Sometimes it’s helpful to think of some the things good
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Organisations need to learn how to party: why digital engagement needs to be more social
I work in digital communications. In the public sector. If there’s one obsession both disciplines share, it’s the quest for
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