Social media flow chart for comms pros
* 09/01/21 Social media flow chart – updated for 2021! When I first posted this chart 7 years ago (and more than 52,000 downloads ago!),… Read More »Social media flow chart for comms pros
beginner’s guide
Five things that good bloggers do
Blogging can sometimes be a bit of a daunting task. Sometimes it’s helpful to think of some the things good bloggers do so our posts… Read More »Five things that good bloggers do
Someone’s talking to my organisation using social media – what do I say back?
Here’s a guide to responding to customers or stakeholders in social media for corporate use. Essentially, these are just principles that make good PR… Read More »Someone’s talking to my organisation using social media – what do I say back?