I’ve been banging this drum for years now – organisations should be encouraging all employees to use social media. At a conference I spoke at… Read More »Isn’t it time ALL employees were encouraged to use social media?
One of the hundreds of things that are great about using social media is the capacity to build communities – it’s one of the useful… Read More »To follow or not to follow on Twitter? Are you part of a community or are you aloof?
Here’s a guide to responding to customers or stakeholders in social media for corporate use. Essentially, these are just principles that make good PR… Read More »Someone’s talking to my organisation using social media – what do I say back?