Storytelling on Facebook is one of the most effective skills you can have in your comms bag of talents. And I’m getting my best Miley… Read More »Powerful real-life storytelling on Facebook is content of the week
Winner of content of the week is a Christmas message video: What a fun and creative idea to turn the house from Christmas movie, Home… Read More »Manchester Council’s touching Christmas message video
This week we’re celebrating a cheeky and fun Facebook post from South Yorkshire Fire & Rescue (SYFR)! If it seems familiar, but you can’t put… Read More »South Yorkshire Fire and Rescue’s Burger King spoof is content of the week
I want to talk about social media illustration and cartoons in your comms. It seems relatively rare! We see so many social media graphics that… Read More »Council’s social media illustration is content of the week
I made up a word: “commsplanation’. Have you ever been commsplained? It’s where someone who is less qualified than you, or less experienced, explains something… Read More »The ‘commsplanation’: duff advice from the non comms colleague
I am seriously concerned about the stress faced by the hundreds of comms and PR professionals took part in a survey, and the hundreds of… Read More »A PR and comms stress epidemic: survey results 2019
Stress is often seen as part of the job of being a communications, PR and marketing professional. But I don’t think the pressure we face… Read More »Comms and PR stress, and the workload dilemma
The subject of dealing with negative social media comments crops up in almost every social media training course I run, so I thought I’d share… Read More »Dealing with negative social media comments – dos and don’ts
Yes, public sector tweets can be exciting and interesting! In the public sector, we often have small, or no, budgets for social media. But our… Read More »The top 10 of UK public sector tweets of 2017
Is it ever OK to respond to a breaking story about a mistake your organisation has made – with a joke? A BBC story about… Read More »A comms guide to the ‘sorry not sorry’ statement
Do you want to cry when someone asks if they can have an app? Do you shout for mercy when a colleague tells you to… Read More »Let’s play comms bingo