by Hel Reynolds | Dec 4, 2014 | Community Management, Innovation, Productivity, Social Media
A great report from business advisory and accountancy firm BDO, Direct Message, has been released this week, showing results of councils reported use of social media. According to localgov.co.uk: “Two-thirds of councils are now using social media, with 77%...
by Hel Reynolds | Jul 13, 2011 | Social Media
Our foster care team is always looking at ways to give foster carers information to support them and here’s summary of what we’ve done to shake up how foster carers talk to us (Monmouthshire council) and, more importantly, to each other. What we did At the beginning...
by Hel Reynolds | Feb 3, 2011 | Community Management, PR, Social Media, Yammer
Anyone who works in PR has probably come across unflattering assumptions that our job is to cover up bad stuff and pump out good news. We know though that we want to inform and engage, particularly in public sector PR. We work using our personal ethics, a commitment...