by Hel Reynolds | Aug 3, 2017 | Blog post, Community Management, Facebook, Social Media
Public engagement is something all public services do, and many do badly. This is an opinion piece on crap apps, and what makes useful public consultation, along with some genuine questions about the role of the politicians, that you might be able to help me...
by Hel Reynolds | Nov 5, 2014 | Blog post, Community Management, Innovation, Social Media
Broadcasting meetings to residents live on the Internet needn’t cost the earth, as Monmouthshire County Council has demonstrated in recent weeks. The council has bypassed expensive monthly fees from livestreaming services by directly streaming meetings, from the...
by Hel Reynolds | Jan 17, 2013 | Innovation, Social Media, YouTube
Here’s a post about using video to communicate a budget consultation. A bit of experimentation and help from all sorts of people have helped us get better. Hopefully next year we’ll improve again thanks to feedback from this year. [Photo by Rego –...
by Hel Reynolds | Jan 16, 2011 | Blog post, Blogging, Community Management, Innovation, Social Media, Twitter
Here’s a summary of how/why we do our live Q&A Twitter session with cabinet members. I would love any suggestions on how we can improve or comments of any kind really, the beauty of social media is being able to learn from you all. Councillor Twitter Q&As...
