Facebook can be a hard place for brands. It’s a lot like a wedding: friends and family gather to have fun, catch up and talk… Read More »Seven tips for using Facebook if you work in the public sector
A great report from business advisory and accountancy firm BDO, Direct Message, has been released this week, showing results of councils reported use of social media. According to… Read More »Council social media: forget about the price tag
(Or, ‘How social media helped me get my heart back’) I’m going to keep this quite short considering this is post about obedience, public sector… Read More »Public sector comms: how to not be evil
‘Rumour Cascades‘, a joint study from Stanford University and Facebook, provides some fascinating insights that can serve as advice for public bodies on halting the spread of misinformation. This… Read More »How to respond when rumours start to spread on Facebook
This post will look at five ways Google Glass (and the inevitable other brands’ wearable devices) may change our understanding of how to protect vulnerable… Read More »Google Glass could make the world better – is social care going to be revolutionised?
Free use of social media across a whole company – it’s not a concept everybody agrees is productive. But where I work, it’s helping us… Read More »Unrestricted staff access to social media – case studies from a local authority
Digital agency Coup Media asked to interview me this month for their blog – they’re doing very cool things so I was honoured to chat… Read More »Interview: six social media ‘dos and don’ts’ and the role of the social media manager
This month I was honoured to be interviewed for a new book on blogging available now on Kindle. Author of ‘Your Blog Voice‘ the fabulous… Read More »Finding my voice – why I blog
On the whole, UK councils are doing a nice job of using social media – possibly we caught on early because we’re used to making… Read More »Influence, not ROI, matters for local government social media