by Hel Reynolds | Dec 14, 2014 | Community Management, Facebook, PR, Social Media
Facebook can be a hard place for brands. It’s a lot like a wedding: friends and family gather to have fun, catch up and talk to each other. Brands need to be careful on Facebook that they don’t come across as a salesperson or a work bore at the party. Moreover, as...
by Hel Reynolds | Apr 3, 2014 | Blog post, Social Media, Twitter
Here’s an article I wrote for the IC Space, sharing three social media tips for internal communicator. You can read the original posting over on the Government Communications Service website. The IC Space is a fantastic place for internal communication...
by Hel Reynolds | Mar 15, 2014 | Blog post, Social Media, Twitter
As a bit of a public sector social media obsessive, I’ve picked up lots of examples of police use of social media from twitter and the news. Police forces have done some fascinating work using social media that all PR and social media people can learn from. So...
by Hel Reynolds | Jan 17, 2013 | Innovation, Social Media, YouTube
Here’s a post about using video to communicate a budget consultation. A bit of experimentation and help from all sorts of people have helped us get better. Hopefully next year we’ll improve again thanks to feedback from this year. [Photo by Rego –...
by Hel Reynolds | Dec 30, 2012 | Social Media
I just came across a great piece in the Guardian from an anonymous council officer who talks about how overly cautious social media policies do more harm than good for local government. Here are extracts but it’s worth reading it in full over at the Guardian...