Livestreaming council meetings on YouTube

Broadcasting meetings to residents live on the Internet needn’t cost the earth, as Monmouthshire County Council has demonstrated in recent weeks. The council has bypassed expensive monthly fees from livestreaming services by directly streaming meetings, from the council chamber in Usk, to YouTube. Joanna Goodwin, my old mucker from my time at Monmouthshire, works onContinue reading “Livestreaming council meetings on YouTube”

IC Space: three social media ideas for internal communicators

Here’s an article I wrote for the IC Space, sharing three social media tips for internal communicator. You can read the original posting over on the Government Communications Service website. The IC Space is a fantastic place for internal communication professionals across government to learn and network so I was delighted to be asked toContinue reading “IC Space: three social media ideas for internal communicators”

Five lessons social media managers can learn from the police

As a bit of a public sector social media obsessive, I’ve picked up lots of examples of police use of social media from twitter and the news. Police forces have done some fascinating work using social media that all PR and social media people can learn from.  So here are five principles we can considerContinue reading “Five lessons social media managers can learn from the police”

Unrestricted staff access to social media – case studies from a local authority

Free use of social media across a whole company – it’s not a concept everybody agrees is productive. But where I work, it’s helping us to achieve some of our organisational values of openness, fairness, teamwork and flexibility. I speak about this very often with people interested in the approach taken where I work, MonmouthshireContinue reading “Unrestricted staff access to social media – case studies from a local authority”

How to do Facebook REALLY well in local government (part two)

A year ago in 2011, I blogged about an inspiring guy I work with, 20 year-old youth worker Dan Davies, and how he uses Facebook for young people in Monmouthshire. I had a catch up with him this week and found out about more cool ways of engaging young people using Facebook and thought I shareContinue reading “How to do Facebook REALLY well in local government (part two)”

The future of Klout: how can we use online influence scorers like Klout and Kred?

I’m just going to come straight out with it: I’m pretty interested in online influence scoring tools like Klout and Peerindex. I think they might be useful to organisations and particularly the public sector in years to come. I understand and agree with lots of the points people make about these tools: people who thinkContinue reading “The future of Klout: how can we use online influence scorers like Klout and Kred?”

Making mistakes and giving staff access to social media

Some very clever people I’ve learned lots from over the past few years have let me publish guest posts on their blogs. They are all about social media and based on my experiences so I thought I’d group them here. They all touch on the following subjects: giving staff access to social media what thatContinue reading “Making mistakes and giving staff access to social media”