by Hel Reynolds | Dec 4, 2014 | Community Management, Innovation, Productivity, Social Media
A great report from business advisory and accountancy firm BDO, Direct Message, has been released this week, showing results of councils reported use of social media. According to localgov.co.uk: “Two-thirds of councils are now using social media, with 77%...
by Hel Reynolds | Nov 5, 2014 | Blog post, Community Management, Innovation, Social Media
Broadcasting meetings to residents live on the Internet needn’t cost the earth, as Monmouthshire County Council has demonstrated in recent weeks. The council has bypassed expensive monthly fees from livestreaming services by directly streaming meetings, from the...
by Hel Reynolds | Mar 15, 2014 | Blog post, Social Media, Twitter
As a bit of a public sector social media obsessive, I’ve picked up lots of examples of police use of social media from twitter and the news. Police forces have done some fascinating work using social media that all PR and social media people can learn from. So...
by Hel Reynolds | May 29, 2013 | Innovation, Productivity, Social Media
Free use of social media across a whole company – it’s not a concept everybody agrees is productive. But where I work, it’s helping us to achieve some of our organisational values of openness, fairness, teamwork and flexibility. I speak about this very often with...
by Hel Reynolds | Jul 27, 2012 | Community Management, Social Media
I’m just going to come straight out with it: I’m pretty interested in online influence scoring tools like Klout and Peerindex. I think they might be useful to organisations and particularly the public sector in years to come. I understand and agree with lots of the...
