by Hel Reynolds | Jan 31, 2013 | Community Management, Facebook, Twitter
Lots of councils experience just how important social media is when the weather gets extreme. A week or so ago, Monmouthshire people received and shared timely, useful information, chat and photos during a snowy period. I’ve been really impressed by how...
by Hel Reynolds | Dec 30, 2012 | Social Media
I just came across a great piece in the Guardian from an anonymous council officer who talks about how overly cautious social media policies do more harm than good for local government. Here are extracts but it’s worth reading it in full over at the Guardian...
by Hel Reynolds | Mar 9, 2012 | Blogging, Community Management, Facebook, Innovation, Linkedin, PR, Productivity, Social Media, Twitter, Yammer, YouTube
Some very clever people I’ve learned lots from over the past few years have let me publish guest posts on their blogs. They are all about social media and based on my experiences so I thought I’d group them here. They all touch on the following subjects:...
by Hel Reynolds | Aug 4, 2011 | Social Media
Today one of our council twitter accounts made the news for tweeting an inappropriate comment on a serious incident in one of our Monmouthshire towns. http://www.metro.co.uk/tech/871393-council-sorry-for-armed-siege-tourism-tweet We’re all pretty mortified. It...
by Hel Reynolds | Jul 11, 2011 | Innovation, Social Media, YouTube
Today’s the deadline for social care professionals interested in the vacant post of Head of Children’s Services to apply for the post – hopefully those who go for job have a good idea about what to expect after watching potential colleagues and the...
