A message to the secret council officer

I just came across a great piece in the Guardian from an anonymous council officer who talks about how overly cautious social media policies do more harm than good for local government. Here are extracts but it’s worth reading it in full over at the Guardian...

Sometimes we fluff up

Today one of our council twitter accounts made the news for tweeting an inappropriate comment on a serious incident in one of our Monmouthshire towns. http://www.metro.co.uk/tech/871393-council-sorry-for-armed-siege-tourism-tweet We’re all pretty mortified. It...