by Hel Reynolds | Jun 30, 2013 | Community Management, Social Media
I noticed on Twitter last week that in Granada* the police officers have the force Twitter handle sewn into their uniforms and it’s also on police cars. Police in Granada have Twitter handles on their uniform pic.twitter.com/xwH2AX8sp4 via @gordonmacmillan...
by Hel Reynolds | May 3, 2013 | Twitter
The brilliant Comms2point0 guys let me post on their site earlier this week about messing up on Twitter. I’ve republished here but if you get a minute take a look at the amazing resource they have on their website for communications people. Of all experiences we...
by Hel Reynolds | Jan 31, 2013 | Community Management, Facebook, Twitter
Lots of councils experience just how important social media is when the weather gets extreme. A week or so ago, Monmouthshire people received and shared timely, useful information, chat and photos during a snowy period. I’ve been really impressed by how...
by Hel Reynolds | Oct 24, 2012 | Community Management, Social Media
I work in digital communications. In the public sector. If there’s one obsession both disciplines share, it’s the quest for ‘engagement’. It’s often said about digital engagement that ‘we’ (organisations) need to go where people go. What that actually means to me...
by Hel Reynolds | Dec 7, 2010 | Community Management, PR, Social Media, Twitter
One of the hundreds of things that are great about using social media is the capacity to build communities – it’s one of the useful elements I’ve found while managing a twitter account for a local authority. An organisation has an opportunity to find out what people...
