The top 10 of UK public sector tweets of 2017
Yes, public sector tweets can be exciting and interesting! In the public sector, we often have small, or no, budgets for social media. But our… Read More »The top 10 of UK public sector tweets of 2017
public sector
Is your fear stopping your social media comms from saying anything?
Communicators often confide in me that they don’t really like using Facebook (and other social media) for their organisations because people will probably post snarky things… Read More »Is your fear stopping your social media comms from saying anything?
The public sector has no obligation to be boring: tweets that show the funny side of gov
I’ve been lucky enough to work with people doing some pretty important, serious stuff. Social work, policing, health, public finances, planning, housing, community safety: it’s all critical work.… Read More »The public sector has no obligation to be boring: tweets that show the funny side of gov
Seven tips for using Facebook if you work in the public sector
Facebook can be a hard place for brands. It’s a lot like a wedding: friends and family gather to have fun, catch up and talk… Read More »Seven tips for using Facebook if you work in the public sector
Three ways leaders can get more from social media
If you’re a chief exec or a leader, you’ve probably given Twitter, blogging or even Facebook a go. Maybe you love it. But are you… Read More »Three ways leaders can get more from social media
All Wales public services internet and social media survey 2012
ParticipationCymru do great work to achieve better public engagement in Wales and I was fascinated to read the latest results on how public sector organisations… Read More »All Wales public services internet and social media survey 2012
The future of Klout: how can we use online influence scorers like Klout and Kred?
I’m just going to come straight out with it: I’m pretty interested in online influence scoring tools like Klout and Peerindex. I think they might… Read More »The future of Klout: how can we use online influence scorers like Klout and Kred?
Influence, not ROI, matters for local government social media
On the whole, UK councils are doing a nice job of using social media – possibly we caught on early because we’re used to making… Read More »Influence, not ROI, matters for local government social media
Making mistakes and giving staff access to social media
Some very clever people I’ve learned lots from over the past few years have let me publish guest posts on their blogs. They are all… Read More »Making mistakes and giving staff access to social media
Beginners’ tips for the new public sector tweeter
For public sector types starting to tweet, it can be a bit daunting making a start. So here are some basic tips for getting started… Read More »Beginners’ tips for the new public sector tweeter
ROI of social media in public service
I’ve noticed a bit of Twitter debate on what the return on investment (ROI) is for social media in the public sector. Unfortunately this isn’t… Read More »ROI of social media in public service
Social care recruiting using social media – how a council recruited a senior leader using YouTube
Today’s the deadline for social care professionals interested in the vacant post of Head of Children’s Services to apply for the post – hopefully those… Read More »Social care recruiting using social media – how a council recruited a senior leader using YouTube
Public sector people – do you want a place to talk social media?
Anyone who works in PR has probably come across unflattering assumptions that our job is to cover up bad stuff and pump out good news.… Read More »Public sector people – do you want a place to talk social media?
Live Q&As – getting people talking to their council on Twitter
Here’s a summary of how/why we do our live Q&A Twitter session with cabinet members. I would love any suggestions on how we can improve… Read More »Live Q&As – getting people talking to their council on Twitter