social media Archives • Comms Creatives: social media training for corporate comms professionals

September 17, 2020September 17, 2020Hel ReynoldsLeave a Comment

10 Phrases social media managers hate

March 25, 2020May 7, 2020Hel Reynolds1 Comment

Creative social media during the coronavirus crisis – 5 tips

July 10, 2017July 12, 2018Hel Reynolds4 Comments

Posting text and video bilingually to Facebook and YouTube

March 27, 2017September 10, 2020Hel Reynolds1 Comment

Is your fear stopping your social media comms from saying anything?

October 25, 2016July 24, 2018Hel Reynolds4 Comments

Let’s play comms bingo

August 26, 2016August 30, 2016Hel ReynoldsLeave a Comment

The most important social media measure? The ‘ex-haters’ number.

May 29, 2016August 21, 2018Hel Reynolds4 Comments

Standing up for the skills of the expert communicator

February 12, 2016June 6, 2016Hel Reynolds6 Comments

Just how social is your social media?

May 21, 2015May 22, 2015Hel Reynolds2 Comments

Best trait in a social media communicator? Bravery. No contest.

April 3, 2015April 3, 2015Hel Reynolds3 Comments

The public sector has no obligation to be boring: tweets that show the funny side of gov

December 14, 2014December 30, 2014Hel Reynolds5 Comments

Seven tips for using Facebook if you work in the public sector

December 4, 2014December 4, 2014Hel ReynoldsLeave a Comment

Council social media: forget about the price tag

August 7, 2014May 27, 2020Hel Reynolds10 Comments

Public sector comms: how to not be evil

June 28, 2014July 1, 2014Hel Reynolds4 Comments

Three ways leaders can get more from social media

May 29, 2014March 13, 2020Hel Reynolds27 Comments

PRINTABLE CHART: A quick guide to answering people who use social media to talk to your organisation

April 3, 2014April 4, 2014Hel Reynolds1 Comment

IC Space: three social media ideas for internal communicators

March 15, 2014September 4, 2014Hel Reynolds2 Comments

Five lessons social media managers can learn from the police

November 30, 2013December 2, 2013Hel Reynolds6 Comments

Isn’t it time ALL employees were encouraged to use social media?

July 5, 2013September 4, 2014Hel Reynolds7 Comments

Your organisation doesn’t need a social media expert, it needs its experts on social media

June 30, 2013March 15, 2014Hel Reynolds9 Comments

Police in Granada have Twitter handles on their uniforms – three reasons why it’s a great idea

June 14, 2013January 10, 2014Hel Reynolds7 Comments

Google Glass could make the world better – is social care going to be revolutionised?

May 29, 2013June 7, 2015Hel Reynolds5 Comments

Unrestricted staff access to social media – case studies from a local authority

May 3, 2013June 16, 2020Hel Reynolds1 Comment

Seven Twitter mistakes we all have to make

January 31, 2013September 8, 2013Hel ReynoldsLeave a Comment

Twitter and Facebook to the rescue during heavy snow

December 30, 2012September 8, 2013Hel ReynoldsLeave a Comment

A message to the secret council officer

December 3, 2012September 8, 2013Hel Reynolds6 Comments

Seven social media headlines of 2012 and what they teach us

November 21, 2012August 30, 2017Hel Reynolds6 Comments

Five things that good bloggers do

October 24, 2012September 8, 2013Hel Reynolds21 Comments

Organisations need to learn how to party: why digital engagement needs to be more social

September 6, 2012July 23, 2018Hel Reynolds6 Comments

How to do Facebook REALLY well in local government (part two)

July 27, 2012September 8, 2013Hel Reynolds3 Comments

The future of Klout: how can we use online influence scorers like Klout and Kred?

April 15, 2012September 10, 2013Hel Reynolds10 Comments

Influence, not ROI, matters for local government social media

March 9, 2012September 10, 2013Hel Reynolds3 Comments

Making mistakes and giving staff access to social media

February 4, 2012September 10, 2013Hel Reynolds4 Comments

Beginners’ tips for the new public sector tweeter

November 20, 2011September 10, 2013Hel Reynolds8 Comments

ROI of social media in public service

September 26, 2011July 23, 2018Hel Reynolds5 Comments

How to do Facebook REALLY well in local government (part one)

July 13, 2011September 8, 2013Hel Reynolds10 Comments

Social media for social care: Monmouthshire foster carers support each other with Yammer

July 11, 2011September 8, 2013Hel Reynolds4 Comments

Social care recruiting using social media – how a council recruited a senior leader using YouTube

February 25, 2011September 8, 2013Hel Reynolds1 Comment

Twitter: more than talking about your breakfast

February 3, 2011September 8, 2013Hel ReynoldsLeave a Comment

Public sector people – do you want a place to talk social media?

January 16, 2011November 23, 2013Hel Reynolds3 Comments

Live Q&As – getting people talking to their council on Twitter

December 7, 2010September 8, 2013Hel Reynolds7 Comments

To follow or not to follow on Twitter? Are you part of a community or are you aloof?

October 6, 2010September 8, 2013Hel Reynolds3 Comments

Someone’s talking to my organisation using social media – what do I say back?