The first time I was asked to get creating a communications strategy, I was super intimidated by the task. It seemed so important and I… Read More »Creating a communications strategy – advice from a comms specialist
Facebook can be a hard place for brands. It’s a lot like a wedding: friends and family gather to have fun, catch up and talk… Read More »Seven tips for using Facebook if you work in the public sector
(Or, ‘How social media helped me get my heart back’) I’m going to keep this quite short considering this is post about obedience, public sector… Read More »Public sector comms: how to not be evil
* 09/01/21 Social media flow chart – updated for 2021! When I first posted this chart 7 years ago (and more than 52,000 downloads ago!),… Read More »Social media flow chart for comms pros
Last week when the awesome Nick Atkin of Halton Housing and I talked to some clued-up housing sector professionals* we looked at social media in… Read More »Seven social media headlines of 2012 and what they teach us