by Hel Reynolds | Mar 27, 2017 | Community Management, Facebook, PR, Social Media, Twitter
Communicators often confide in me that they don’t really like using Facebook (and other social media) for their organisations because people will probably post snarky things in the comments section of each post. Especially if they’re communicating potentially...
by Hel Reynolds | Mar 15, 2014 | Blog post, Social Media, Twitter
As a bit of a public sector social media obsessive, I’ve picked up lots of examples of police use of social media from twitter and the news. Police forces have done some fascinating work using social media that all PR and social media people can learn from. So...
by Hel Reynolds | Nov 23, 2012 | Social Media
ParticipationCymru do great work to achieve better public engagement in Wales and I was fascinated to read the latest results on how public sector organisations here are using social media. There were an impressive 576 respondents of which 50% were from local...
by Hel Reynolds | Apr 15, 2012 | Community Management, Innovation, Social Media
On the whole, UK councils are doing a nice job of using social media – possibly we caught on early because we’re used to making the most of tools that don’t cost much. ‘Fair play ‘ as we say here in Wales, we’re doing getting...
by Hel Reynolds | Jan 16, 2011 | Blog post, Blogging, Community Management, Innovation, Social Media, Twitter
Here’s a summary of how/why we do our live Q&A Twitter session with cabinet members. I would love any suggestions on how we can improve or comments of any kind really, the beauty of social media is being able to learn from you all. Councillor Twitter Q&As...
