Free webinar on negative social media comments

Clapbacks and comebacks negative social media comments webinar

Free webinar for corporate communications professionals

Date: November 14th 2024
Time: 12.30pm UK time
Duration: 1 hour

As communications professionals, loads of us struggle to navigate the turbulent waters of social media negativity.

Grab your lunch and join us for an exclusive, free webinar with discussion and tips on handling negative comments with confidence and avoiding the interaction overshadowing your entire campaign.

Expect informal conversation, with advice and stories from talented, creative comms professionals.

You’ll pick up some tips and realise that you’re not alone in dealing with many of the challenges that come as a comms professional.

Negative social media comments comms creatives

Meet the speakers

Hel Reynolds

Founder of Comms Creatives

Hel is a communications expert known for helping brands of all kinds take innovative approach to social media strategy and creative content.

Zander Mills

Communications Officer, South Yorkshire Fire and Rescue, and Resident Comms Expert at Comms Creatives

Zander is a comms legend who brings a wealth of experience and creativity in managing public relations and social media for emergency services.

Niamh Oakes

Communications Manager, Manchester City Council, and
Comms Creatives Social Media Expert Programme star graduate

Niamh is a leading talent in local government communications and has extensive experience in community engagement in social media spaces like TikTok and Instagram.

clapbacks and comebacks webinar speakers

We’ll be chatting about

Types of negative comments:
Understand the different types of negative comments, from helpful criticism to trolling.

Tone of voice:
Learn how the tone of your response affects how people perceive your brand.

Algorithms and decision making:
Learn how social media algorithms impact your response strategies and the visibility of negative comments.

Creativity vs. fear of negativity:
Explore if the fear of negative feedback is stopping you from being creative and how to overcome this.

Managing colleague expectations:
Learn how to manage your colleagues’ expectations about your role in social media sentiment.

Register now

Real talk: No theory or polished case studies, this is a genuine chat between smart people who do the job.
Expert insights: Learn from industry leaders shaping modern comms practices
Interactive Q&A: Engage directly with the speakers and get your questions answered.

Want to learn more about comms?

Get Comms Creatives Academy Annual Membership for exclusive access to all our live and recorded video lessons, taught by the best and most creative communications professionals.

Free test: Discover your comms impact

Our Comms Impact Scorecard gives you a clear, insightful look at how you’re doing across five key areas of communications practice:

Clarity, competence, creativity, confidence and capacity.

It’s for anyone who works in comms: so if you work in-house in a team, you’re a manager, or a freelancer, you’ll get:

RA personalised score across each area
RInsights into what’s fuelling your brilliance – and what’s dragging you down
RTailored advice and resources to help you level up, without burning out

If you’ve ever felt a bit stuck, overwhelmed or second-guessed your impact, this scorecard is your chance to step back, and (in only 3 minutes!) get a clear view of your impact.