The comms glossary

A little fun first published over on our Linkedin page.

To mark World PR Day (yes, it’s a thing!), here’s a definitive guide to the language of communications.

STAKEHOLDER
Someone who was not involved in the process, does not fully understand the process and has final say on the outcome of the process.

SIGN-OFF
A starting point.

QUICK WIN
Something that will take six weeks, two rounds of legal review and a conversation with someone’s PA.

KEY MESSAGE
The thing everyone agrees on in the room and nobody says in the interview.

STAKEHOLDER ENGAGEMENT
The process of informing people that a decision has already been made.

HOLDING STATEMENT
A document prepared months in advance by the communications team that will be rewritten entirely by committee in the forty minutes after the crisis breaks.

BRAND GUIDELINES
A document that exists. That is available on the intranet. That has always been available on the intranet.

COLLABORATIVE
Describing a process in which comms was told about the decision after it was made but before it was announced.

RESILIENT
The quality most frequently listed as essential in a communications job description and the one that does the most work.

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Stephanie Clark: "It’s refreshing, engaging, challenging in the most creative and fun ways possible. The support from fellow students and Hels & Lesley themselves is second to none and just makes the whole process a truly wonderful way to learn & develop in what is an ever-changing landscape and non-stop industry." Isabel Hope-Urwin: "I signed the comms team up to their Comms Creatives Academy while I was at The London Clinic, and it was such an injection of creative and strategic thinking. We got so much out of it." Huw Cook: "Just wanted to feedback how pleased I am we signed my comms officer up to Comms Creatives Academy... I knew she was going to be in great hands with you but I didn't expect to see the results so quickly. Being able to rely on Comms Creatives to broaden knowledge while creating an inhouse environment where she can put that learning into practice is the ultimate dream, especially when managing such a small team with a big remit."

 

 

 

 

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