A day in the life of a social media manager.
This is a practical guide to maintaining creative social media during the coronavirus crisis. Actually, all of the advice here is relevant at any time, but it’s pretty vital now.
Developing an interesting and engaging social media tone of voice is a hot topic for lots of us who look after social media for brands. It’s all very well saying
Lately I’m lucky enough to have got some help with responding to email enquiries and such like. What a luxury. When I was an in-house communications professional, I was awful,
I am seriously concerned about the stress faced by the hundreds of comms and PR professionals took part in a survey, and the hundreds of people I train every year.
Hey! I have taken on my first permanent member of staff, and guess what? She’s my big sister! Introducing Lel Reynolds: bringing order, ideas and loveliness to The Comms Creative
These days during huge news events, we are all scrolling through social media to find out the latest updates and see photos of what’s going on. As Princess Eugenie’s upcoming
The first time I was asked to get creating a communications strategy, I was super intimidated by the task. It seemed so important and I had no idea what to
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It’s amazing how invigorating it can be to get out of the office to learn and network with other communications professionals. Yesterday I loved hosting the NHS Confederation’s Communications Conference 2018,
The subject of dealing with negative social media comments crops up in almost every social media training course I run, so I thought I’d share my simple dos and don’ts
Public engagement is something all public services do, and many do badly. This is an opinion piece on crap apps, and what makes useful public consultation, along with some genuine