Everything an internal communicator needs, all in one place
Fourteen courses for internal communications professionals, and you can join every one live or watch it back on replay. Sharpen your writing, reach your frontline colleagues, steady the ship through change and help your leaders sound like humans. Every class earns you a certificate and a badge, and together they add up to something bigger.
Led by Jess Roberts
Nearly 20 years in comms and the leader of our internal comms programme. Meet Jess
One membership. Every course on this page. All year.
Academy members can attend every internal comms course here as part of their membership, alongside the rest of our live calendar. Join the sessions live or watch them back on replay, whichever suits your week.
The full line-up
Join live and online, or watch back on replay whenever suits you. Two full-day workshops build your foundations. Twelve 90-minute masterclasses let you go deep on the parts of the job that matter most to you.
IN-DEPTH WORKSHOPS
Doing brilliant internal communications: the IC skills workshop
Practical skills, tools and techniques for everyday internal comms. The perfect place to start.
Leading IC: internal communications strategy and leadership workshop
Build a stronger IC function, influence leaders and focus on what matters.
INTERNAL COMMS SHORT MASTERCLASSES
Practical AI for internal communicators
Save time, improve your work and use AI without losing judgement, trust or human voice.
Communicating change
Help employees understand, navigate and respond to change.
Crisis communications for IC
Prepare, respond and communicate with confidence when things go wrong.
How to audit your internal communications channels
Use evidence to see what works and decide what needs to change.
Communicating with frontline and non-desk employees
Reach the colleagues who are hardest to reach with communication that works for them.
Writing for internal communications
Write clearer, sharper employee comms that people actually want to read.
Getting seriously useful audience insight
Understand your audiences better and use what you learn to improve your comms.
Building employee ambassador networks
Create a trusted network of colleagues who help your messages travel further.
Helping leaders communicate with employees
Help leaders communicate with greater clarity, confidence and credibility.
Employee storytelling: finding and telling better stories
Spot, shape and tell stories that make your internal comms more engaging.
Behavioural science for internal communications
Use behavioural insight to make your employee communications more effective.
Measurement and employee listening
Measure what matters and turn employee feedback into useful evidence and better decisions.
Collect your badges
Every class comes with its own certificate and badge. Complete a pathway and you earn a mega badge that shows the world exactly where your expertise lies. Choose the one that fits where you are right now.
Pro
Internal Comms Content Pro
For communicators who want words, stories and content that colleagues stop scrolling for.
- The IC skills workshop
- Writing for internal communications
- Employee storytelling
- Engaging IC content masterclass
Expert
Internal Comms Expert
For people stepping up to shape, lead and champion internal comms in their organisation.
- The IC skills workshop
- Leading IC workshop
- Any one masterclass you fancy
Master
Internal Comms Master
For the all-rounders who want the full picture and the badge to prove it.
- The IC skills workshop
- Leading IC workshop
- Six masterclasses of your choice
Members can work through every pathway within their membership year. Progress not perfection: start with one class and build from there.
Learn internal comms from someone who has done it at every level
Jess Roberts has spent nearly 20 years in communications. She has led in-house teams, run consultancy teams in global agencies and built her own internal comms and culture consultancy. Today she helps organisations communicate better on the inside, working with comms teams, HR leaders and senior executives across every sector.
She co-hosts The Comms Leadership Show and leads the internal comms programme at Comms Creatives Academy. Every course on this page comes from someone doing this work for real, with real organisations, right now.
Organisations Jess has worked with include
- HM Treasury
- NHS
- Scottish Water
- Fuller's
- Zalando
- Manchester City FC
- UNHCR
- Wales & West Utilities
- Viridor
- Gallagher
“I could rave about Jess for hours!”
Dawn Browne, People and Talent Director, Fuller's
Every course in the library is yours too
Membership unlocks the whole Comms Creatives Academy library: 70+ courses across eight areas, live and on replay. Internal comms sits at the heart of your learning, and the rest of the library helps you grow around it. Here are some courses our IC members love to pair with their pathway.
HANDPICKED TO HELP YOU GROW IN INTERNAL COMMS
Everyday storytelling workshop for comms pros
Find and shape the stories that make every colleague update feel more human.
NewPowerful, persuasive copywriting for comms pros
Sharper words for intranet posts, all-staff emails and leader messages.
The psychology of effective communications
Understand what makes people pay attention, and use it in every message you send.
Creating inclusive and accessible comms
Make sure every colleague can read, hear and act on what you share.
Communicating bad news and tricky messaging
Share difficult updates with honesty, care and clarity.
NewThe comms video making programme
Film quick, human videos that colleagues actually stop to watch.
AI for comms professionals in 2027
Plan, draft and analyse faster with AI, with your judgement firmly in charge.
NewPsychological safety: the key to high performance and creativity
Build teams and cultures where people feel able to speak up and share ideas.
Join once. Learn all year.
Comms Creatives Academy membership gives you every internal comms course on this page, plus our wider live calendar, the replay library and a friendly crowd of communicators from the public sector, private industry and non-profits. A whole year of unboring learning, with room to try everything.
MEMBERS GET
- All 14 internal comms courses, live
- Certificates and badges for every class
- All three pathway badges within reach
- Replays of every session
- The rest of the Academy calendar too