Blog posts

The subject of dealing with negative social media comments crops up in almost every social media training course I run,

* 09/01/21 Social media flow chart - updated for 2021! When I first posted this chart 7 years ago (and

We're lucky to have a cracking guest post from Steve Carley, Internal Communications Officer at West Mercia Police, and a

What's your Comms Impact Score?

Discover where you shine – and what to sharpen. Our Comms Impact Scorecard gives you a clear, insightful look at

Should my organisation stay on X?

We’re so excited to be visiting Australia in February as part of a trade mission organised by Welsh Government. It

Comms gift guide

In today's fast-paced, connected world, CEOs and their leadership teams extend their influence beyond the boardroom. To make the most

Do you remember when Facebook was all pokes, likes and you could reach a gazillion people for free? And can you

We teamed up with SoCrowd to survey comms and social media professionals about their jobs - the pluses, as well as the

TikTok ban - what does it mean?

The news that the UK government has banned TikTok from corporate phones for security and privacy reasons will come as

TikTok strategy: talking to Gen Z

One thing that can strike fear into the comms professional: being asked to create a new corporate website! I know

Writing a social media policy

What exactly is a social media policy? Does your organisation need one? How do you put one together and what

Lots of our clients working in social media and comms are asking about Elon Musk's takeover of Twitter, and if