by Hel Reynolds | May 30, 2018 | Blog post
Busy UK housing communications professionals rarely get time to meet other comms teams to compare teams and work experiences. So in early 2018, I asked PR and comms practitioners in the sector to take a short survey, where they could honestly answer how work is for...
by Hel Reynolds | Feb 10, 2018 | Blog post
The modern communicator is asked to turn their hand to lots of techniques, and if you want to be prepared for all sorts – here’s my guide to the 13 things you need with you at all times in your communications kit. To save that TLDR feeling, I just drew them to...
by Hel Reynolds | Jan 24, 2018 | Blog post
The subject of dealing with negative social media comments crops up in almost every social media training course I run, so I thought I’d share my simple dos and don’ts to make things easier. So, this is how to handle unfavourable posts people might tweet your...
by Hel Reynolds | Dec 10, 2017 | Blog post, Twitter
Yes, public sector tweets can be exciting and interesting! In the public sector, we often have small, or no, budgets for social media. But our organisations do amazing work and our communications teams have bags of talent. I salute communications professionals in...
by Hel Reynolds | Aug 3, 2017 | Blog post
Public engagement is something all public services do, and many do badly. This is an opinion piece on crap apps, and what makes useful public consultation, along with some genuine questions about the role of the politicians, that you might be able to help me...
by Hel Reynolds | Jul 10, 2017 | Blog post
Posting text and video bilingually to social media sites is possible, but not simple! This is a practical post on posting to social media for audiences that speak more than one language. I work with many organisations in Wales that post bilingually, and I...
