by Hel Reynolds | Dec 4, 2014 | Blog post
A great report from business advisory and accountancy firm BDO, Direct Message, has been released this week, showing results of councils reported use of social media. According to localgov.co.uk: “Two-thirds of councils are now using social media, with 77%...
by Hel Reynolds | Nov 7, 2014 | Blog post
Samaritans have suspended their Twitter monitoring app. I initially thought it was a nice idea but I was being naive and the case for rethinking it was made well online and in the media. Loads of people have written insightful things abut why the app could have been...
by Hel Reynolds | Nov 5, 2014 | Blog post, Community Management, Innovation, Social Media
Broadcasting meetings to residents live on the Internet needn’t cost the earth, as Monmouthshire County Council has demonstrated in recent weeks. The council has bypassed expensive monthly fees from livestreaming services by directly streaming meetings, from the...
by Hel Reynolds | Aug 7, 2014 | Blog post
(Or, ‘How social media helped me get my heart back’) I’m going to keep this quite short considering this is post about obedience, public sector managers, the nature of evil and social media. I’m going to argue how findings of a few psychological studies suggest the...
by Hel Reynolds | Jun 28, 2014 | Blog post
If you’re a chief exec or a leader, you’ve probably given Twitter, blogging or even Facebook a go. Maybe you love it. But are you getting the most from it? Sometimes people tell me they’re on social media, they’re starting positive conversations about their work but...
by Hel Reynolds | Jun 19, 2014 | Blog post
I promise not to harp on about this after today but I WON AN AWARD! I asked people here to vote for me in the local government official category of the Digital Leaders 100 Awards and some you lovely lovely readers must have actually done it. Thank you! It’s so...