Communications strategy, snakes and ladders style
Ever have that feeling when you see something so nifty, and simple that you wish you’d thought of it? That was me when I saw… Read More »Communications strategy, snakes and ladders style
Innovation
Comms Creatives Club newsletter: fancy some inbox inspiration?
Have you signed up to the The Comms Creative newsletter? Sign up now! Every month, I send an email newsletter with creative comms stories, interviews and… Read More »Comms Creatives Club newsletter: fancy some inbox inspiration?
Ten tips for comms pros from the NHS Communications Conference 2018
It’s amazing how invigorating it can be to get out of the office to learn and network with other communications professionals. Yesterday I loved hosting… Read More »Ten tips for comms pros from the NHS Communications Conference 2018
Just how social is your social media?
Most are not serial killers – in fact psychopaths are more likely to find their way into politics, boardrooms or media organisations than be jailed… Read More »Just how social is your social media?
Best trait in a social media communicator? Bravery. No contest.
Which qualities are most desirable in a social media manager or communications employee? I think the most valuable trait is bravery.
Why Awards Matter – Communication, Leadership and Rhetoric
Note from Helen: It’s such an honour to share a guest post on this blog from a communicator I have admired for years, Laura Davies.… Read More »Why Awards Matter – Communication, Leadership and Rhetoric
#probooks: Join the Cardiff Professional Book Club
A book club where we read business and professional development stuff – if you’re near Cardiff and your New Year resolution is ‘read more’ or… Read More »#probooks: Join the Cardiff Professional Book Club
Council social media: forget about the price tag
A great report from business advisory and accountancy firm BDO, Direct Message, has been released this week, showing results of councils reported use of social media. According to… Read More »Council social media: forget about the price tag
Livestreaming council meetings on YouTube
Broadcasting meetings to residents live on the Internet needn’t cost the earth, as Monmouthshire County Council has demonstrated in recent weeks. The council has bypassed… Read More »Livestreaming council meetings on YouTube
Public sector comms: how to not be evil
(Or, ‘How social media helped me get my heart back’) I’m going to keep this quite short considering this is post about obedience, public sector… Read More »Public sector comms: how to not be evil
Three ways leaders can get more from social media
If you’re a chief exec or a leader, you’ve probably given Twitter, blogging or even Facebook a go. Maybe you love it. But are you… Read More »Three ways leaders can get more from social media
Digital Leaders 100: on impostor syndrome (also, vote me!)
This is a unusual post from me that: a) asks you a favour (I want your vote!); b) ponders why talented people are so modest. a)… Read More »Digital Leaders 100: on impostor syndrome (also, vote me!)
Isn’t it time ALL employees were encouraged to use social media?
I’ve been banging this drum for years now – organisations should be encouraging all employees to use social media. At a conference I spoke at… Read More »Isn’t it time ALL employees were encouraged to use social media?
Three ways to get cool stuff done quickly at work
Paul Taylor was kind enough to let me blog on his great site last week – he’s been a real inspiration so I’m chuffed he… Read More »Three ways to get cool stuff done quickly at work
Your organisation doesn’t need a social media expert, it needs its experts on social media
[Photo by Pete Prodoehl] I learned the other day that Homebase don’t refer to their employees as ‘staff members’ or ‘colleagues’. They call them experts.… Read More »Your organisation doesn’t need a social media expert, it needs its experts on social media
Google Glass could make the world better – is social care going to be revolutionised?
This post will look at five ways Google Glass (and the inevitable other brands’ wearable devices) may change our understanding of how to protect vulnerable… Read More »Google Glass could make the world better – is social care going to be revolutionised?
Unrestricted staff access to social media – case studies from a local authority
Free use of social media across a whole company – it’s not a concept everybody agrees is productive. But where I work, it’s helping us… Read More »Unrestricted staff access to social media – case studies from a local authority
Interview: six social media ‘dos and don’ts’ and the role of the social media manager
Digital agency Coup Media asked to interview me this month for their blog – they’re doing very cool things so I was honoured to chat… Read More »Interview: six social media ‘dos and don’ts’ and the role of the social media manager
YouTubing a budget consultation and how a great blogger improved our work
Here’s a post about using video to communicate a budget consultation. A bit of experimentation and help from all sorts of people have helped us… Read More »YouTubing a budget consultation and how a great blogger improved our work
Influence, not ROI, matters for local government social media
On the whole, UK councils are doing a nice job of using social media – possibly we caught on early because we’re used to making… Read More »Influence, not ROI, matters for local government social media
Making mistakes and giving staff access to social media
Some very clever people I’ve learned lots from over the past few years have let me publish guest posts on their blogs. They are all… Read More »Making mistakes and giving staff access to social media
Social care recruiting using social media – how a council recruited a senior leader using YouTube
Today’s the deadline for social care professionals interested in the vacant post of Head of Children’s Services to apply for the post – hopefully those… Read More »Social care recruiting using social media – how a council recruited a senior leader using YouTube
Live Q&As – getting people talking to their council on Twitter
Here’s a summary of how/why we do our live Q&A Twitter session with cabinet members. I would love any suggestions on how we can improve… Read More »Live Q&As – getting people talking to their council on Twitter