The comms approval process

  If you’ve been through the comms approval process a few times, you’ll know: the pain is real. Getting through layers of people to edit and sign-off a piece of content – whether it’s a video, a design, a press release or other copy – it can be excruciating. They’ll drain all the life outContinue reading “The comms approval process”

My advice for a career in communications

I’m sharing some advice for a career in communications as part of the second #CommsCreative challenge: to blog useful tips for other communicators (read more about the challenge here). I’m now old enough to have enough bags of experience to fill all of Louis Vuitton’s shops. I started as a press officer, took on more generalContinue reading “My advice for a career in communications”

Ten tips for comms pros from the NHS Communications Conference 2018

It’s amazing how invigorating it can be to get out of the office to learn and network with other communications professionals. Yesterday I loved hosting the NHS Confederation’s Communications Conference 2018, and I’m so grateful to share some excellent insights into comms and life, from a delegate at the event, Katie Stephenson. It was great to meetContinue reading “Ten tips for comms pros from the NHS Communications Conference 2018”

2018 survey: Comms in the UK housing sector

Busy UK housing communications professionals rarely get time to meet other comms teams to compare teams and work experiences. So in early 2018, I asked PR and comms practitioners in the sector to take a short survey, where they could honestly answer how work is for them right now. Some patterns have emerged, and IContinue reading “2018 survey: Comms in the UK housing sector”

What should be in your communications kit?

The modern communicator is asked to turn their hand to lots of techniques, and if you want to be prepared for all sorts – here’s my guide to the 13 things you need with you at all times in your communications kit. To save that TLDR feeling, I just drew them to save you readingContinue reading “What should be in your communications kit?”

Why Awards Matter – Communication, Leadership and Rhetoric

Note from Helen: It’s such an honour to share a guest post on this blog from a communicator I have admired for years, Laura Davies. As a judge and a winner of awards, I’ve experienced how outside recognition helped individuals and teams improve their work by boosting their confidence to make bolder decisions in theContinue reading “Why Awards Matter – Communication, Leadership and Rhetoric”

#probooks: Join the Cardiff Professional Book Club

A book club where we read business and professional development stuff – if you’re near Cardiff and your New Year resolution is ‘read more’ or ‘improve my career’, this might be just what you’re after. Why? Talking to a new friend, Florence Jillett, this month, I noticed she had a bunch of interesting books in her bag: onContinue reading “#probooks: Join the Cardiff Professional Book Club”

Council social media: forget about the price tag

A great report from business advisory and accountancy firm BDO, Direct Message, has been released this week, showing results of councils reported use of social media. According to localgov.co.uk: “Two-thirds of councils are now using social media, with 77% saying it can lead to savings if used correctly, according to a new report. …[It] found that responsibility for socialContinue reading “Council social media: forget about the price tag”

Public sector comms: how to not be evil

(Or, ‘How social media helped me get my heart back’) I’m going to keep this quite short considering this is post about obedience, public sector managers, the nature of evil and social media. I’m going to argue how findings of a few psychological studies suggest the modern communications person needs to be more in touchContinue reading “Public sector comms: how to not be evil”

Three ways leaders can get more from social media

If you’re a chief exec or a leader, you’ve probably given Twitter, blogging or even Facebook a go. Maybe you love it. But are you getting the most from it? Sometimes people tell me they’re on social media, they’re starting positive conversations about their work but they’re fed up of the same old topics croppingContinue reading “Three ways leaders can get more from social media”

Three ways to get cool stuff done quickly at work

Paul Taylor was kind enough to let me blog on his great site last week – he’s been a real inspiration so I’m chuffed he let me post there. He was very kind in his intro as well – what a gent! Anyway, hope you find it useful or interesting. This post is about turningContinue reading “Three ways to get cool stuff done quickly at work”

Unrestricted staff access to social media – case studies from a local authority

Free use of social media across a whole company – it’s not a concept everybody agrees is productive. But where I work, it’s helping us to achieve some of our organisational values of openness, fairness, teamwork and flexibility. I speak about this very often with people interested in the approach taken where I work, MonmouthshireContinue reading “Unrestricted staff access to social media – case studies from a local authority”

Making mistakes and giving staff access to social media

Some very clever people I’ve learned lots from over the past few years have let me publish guest posts on their blogs. They are all about social media and based on my experiences so I thought I’d group them here. They all touch on the following subjects: giving staff access to social media what thatContinue reading “Making mistakes and giving staff access to social media”

Thoughts on productivity and being boring

In my work as a communicator I’m always looking for examples of good practice and tips on how to be more effective at work. I’ve been thinking recently about what kind of communicator I don’t want to be (not thinking of anyone specific, honest!) to try to keep to the point and stop myself becomingContinue reading “Thoughts on productivity and being boring”

‘A Guide to Boring’ by Hilaire Belloc

Below is an essay from collected stories, essays and poems of Hilaire Belloc. I can’t find it anywhere else on the internet so I thought I’d type it out – it has a number of useful points on what is boring that could prove useful for any communicator to remember. I found the book I’veContinue reading “‘A Guide to Boring’ by Hilaire Belloc”