by Hel Reynolds | Dec 30, 2012 | Social Media
I just came across a great piece in the Guardian from an anonymous council officer who talks about how overly cautious social media policies do more harm than good for local government. Here are extracts but it’s worth reading it in full over at the Guardian...
by Hel Reynolds | Dec 3, 2012 | Blogging, PR, Social Media, Twitter
Last week when the awesome Nick Atkin of Halton Housing and I talked to some clued-up housing sector professionals* we looked at social media in 2012 and what’s in store for next year. Here are just some of the social media stories from 2012 we looked at and...
by Hel Reynolds | Nov 23, 2012 | Social Media
ParticipationCymru do great work to achieve better public engagement in Wales and I was fascinated to read the latest results on how public sector organisations here are using social media. There were an impressive 576 respondents of which 50% were from local...
by Hel Reynolds | Nov 21, 2012 | Blogging, Community Management, Social Media
Blogging can sometimes be a bit of a daunting task. Sometimes it’s helpful to think of some the things good bloggers do so our posts are read a bit more or just to inspire us to write when we’re out of ideas. This blog post is based on a presentation I gave last night...
by Hel Reynolds | Oct 24, 2012 | Community Management, Social Media
I work in digital communications. In the public sector. If there’s one obsession both disciplines share, it’s the quest for ‘engagement’. It’s often said about digital engagement that ‘we’ (organisations) need to go where people go. What that actually means to me...
by Hel Reynolds | Sep 25, 2012 | Blogging, Community Management, Facebook, Social Media, Twitter, YouTube
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