The modern communicator is asked to turn their hand to lots of techniques, and if you want to be prepared for all sorts – here’s my guide to the 13 things you need with you at all times in your communications kit. To save that TLDR feeling, I just drew them to save you readingContinue reading “What should be in your communications kit?”
Category Archives: Blogging
Just how social is your social media?
Most are not serial killers – in fact psychopaths are more likely to find their way into politics, boardrooms or media organisations than be jailed for murder.” Will Black In this post, I want to show how some of the behaviours that have become standard or accepted in the world of social media communications, share qualitiesContinue reading “Just how social is your social media?”
Seven social media headlines of 2012 and what they teach us
Last week when the awesome Nick Atkin of Halton Housing and I talked to some clued-up housing sector professionals* we looked at social media in 2012 and what’s in store for next year. Here are just some of the social media stories from 2012 we looked at and what they teach us for 2013. 1.Continue reading “Seven social media headlines of 2012 and what they teach us”
Five things that good bloggers do
Blogging can sometimes be a bit of a daunting task. Sometimes it’s helpful to think of some the things good bloggers do so our posts are read a bit more or just to inspire us to write when we’re out of ideas. This blog post is based on a presentation I gave last night atContinue reading “Five things that good bloggers do”
Lessons in democracy and social media from 112 fifteen-year-olds
This month, our elections team in Monmouthshire Council asked me along to Chepstow Comprehensive to talk to students about how people can get involved in community life using social media. This is a post about what this group of young people told me about how they use social media. A day of democracy in theContinue reading “Lessons in democracy and social media from 112 fifteen-year-olds”
Finding my voice – why I blog
This month I was honoured to be interviewed for a new book on blogging available now on Kindle. Author of ‘Your Blog Voice‘ the fabulous Philippa Davies asked me questions about my blogging for inclusion in the book and she’s kindly allowed me to reproduce my interview here. For interviews with bloggers of all varietiesContinue reading “Finding my voice – why I blog”
Making mistakes and giving staff access to social media
Some very clever people I’ve learned lots from over the past few years have let me publish guest posts on their blogs. They are all about social media and based on my experiences so I thought I’d group them here. They all touch on the following subjects: giving staff access to social media what thatContinue reading “Making mistakes and giving staff access to social media”
Live Q&As – getting people talking to their council on Twitter
Here’s a summary of how/why we do our live Q&A Twitter session with cabinet members. I would love any suggestions on how we can improve or comments of any kind really, the beauty of social media is being able to learn from you all. Councillor Twitter Q&As The idea began last September when ourContinue reading “Live Q&As – getting people talking to their council on Twitter”
Someone’s talking to my organisation using social media – what do I say back?
Here’s a guide to responding to customers or stakeholders in social media for corporate use. Essentially, these are just principles that make good PR practice but lots of us aren’t used to this new level of engagement so I hope they help. So: once you know your content is good, it’s relevant toContinue reading “Someone’s talking to my organisation using social media – what do I say back?”