by Hel Reynolds | Nov 21, 2012 | Blogging, Community Management, Social Media
Blogging can sometimes be a bit of a daunting task. Sometimes it’s helpful to think of some the things good bloggers do so our posts are read a bit more or just to inspire us to write when we’re out of ideas. This blog post is based on a presentation I gave last night...
by Hel Reynolds | Oct 24, 2012 | Community Management, Social Media
I work in digital communications. In the public sector. If there’s one obsession both disciplines share, it’s the quest for ‘engagement’. It’s often said about digital engagement that ‘we’ (organisations) need to go where people go. What that actually means to me...
by Hel Reynolds | Sep 25, 2012 | Blogging, Community Management, Facebook, Social Media, Twitter, YouTube
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by Hel Reynolds | Sep 6, 2012 | Community Management, Facebook, Social Media
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by Hel Reynolds | Jul 27, 2012 | Community Management, Social Media
I’m just going to come straight out with it: I’m pretty interested in online influence scoring tools like Klout and Peerindex. I think they might be useful to organisations and particularly the public sector in years to come. I understand and agree with lots of the...
by Hel Reynolds | Apr 15, 2012 | Community Management, Innovation, Social Media
On the whole, UK councils are doing a nice job of using social media – possibly we caught on early because we’re used to making the most of tools that don’t cost much. ‘Fair play ‘ as we say here in Wales, we’re doing getting...