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The Weetabix and beans tweet marked an important moment in comms history

by Hel Reynolds | Feb 12, 2021 | Content of the week, creativity, Social Media

I expect you have seen the Weetabix and beans tweet this week, and all the brand reactions to it. And maybe you’ve guessed it: content of the week goes to all the fabulous comms pros from all sorts of brands who got stuck in with a little bit of cheeky humour...
Council fun and empathy is content of the week

Council fun and empathy is content of the week

by Hel Reynolds | Jan 21, 2021 | Content of the week, Social Media

We admire cool stuff from brands of all sorts. We’ve noticed: local government has been nailing it lately! So content of the week goes to THREE different local authorities doing COVID comms. But it’s not your ordinary safe stuff, this week, we can look at...
Empathy – the secret ingredient in social media engagement

Empathy – the secret ingredient in social media engagement

by Hel Reynolds | Jan 20, 2021 | creativity, Social Media

Empathy is one of the core elements to getting your social media content and tone of voice spot on. First off, knowing who your audience is: (it’s not everyone!) – then getting their attention by demonstrating that you know just how they feel. When you...
Manchester Council’s touching Christmas message video

Manchester Council’s touching Christmas message video

by Hel Reynolds | Dec 10, 2020 | Content of the week, creativity, Social Media

Winner of content of the week is a Christmas message video:   Our Social Media Academy members, Manchester Council, have knocked this out of the park. The Christmas message video is sweet and touching and beautifully animated. What I love most is the text that...
South Yorkshire Fire and Rescue’s Burger King spoof is content of the week

South Yorkshire Fire and Rescue’s Burger King spoof is content of the week

by Hel Reynolds | Dec 4, 2020 | Content of the week, Social Media

This week we’re celebrating a cheeky and fun Facebook post from South Yorkshire Fire & Rescue (SYFR)! If it seems familiar, but you can’t put your finger on it, it’s a parody of the Burger King tweet that went viral a few weeks ago. The Burger...
The ‘commsplanation’: duff advice from the non comms colleague

The ‘commsplanation’: duff advice from the non comms colleague

by Hel Reynolds | Nov 23, 2020 | Comms Cartoons, Comms life, PR, Social Media

I made up a word: “commsplanation’. Have you ever been commsplained? It’s where someone who is less qualified than you, or less experienced, explains something to you. They get hold of the tiniest amount of knowledge, and suddenly they’re...
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