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Influence, not ROI, matters for local government social media

Influence, not ROI, matters for local government social media

by Hel Reynolds | Apr 15, 2012 | Community Management, Innovation, Social Media

On the whole, UK councils are doing a nice job of using social media – possibly we caught on early because we’re used to making the most of tools that don’t cost much.  ‘Fair play ‘ as we say here in Wales, we’re doing getting...
Making mistakes and giving staff access to social media

Making mistakes and giving staff access to social media

by Hel Reynolds | Mar 9, 2012 | Blogging, Community Management, Facebook, Innovation, Linkedin, PR, Productivity, Social Media, Twitter, Yammer, YouTube

Woah there! You can't access this page without Comms Creatives Academy membership, or buy an individual course.  If you have an account, login now: Username Password Remember Me     Forgot...
Social care recruiting using social media – how a council recruited a senior leader using YouTube

Social care recruiting using social media – how a council recruited a senior leader using YouTube

by Hel Reynolds | Jul 11, 2011 | Innovation, Social Media, YouTube

Woah there! You can't access this page without Comms Creatives Academy membership, or buy an individual course.  If you have an account, login...
Live Q&As – getting people talking to their council on Twitter

Live Q&As – getting people talking to their council on Twitter

by Hel Reynolds | Jan 16, 2011 | Blog post, Blogging, Community Management, Innovation, Social Media, Twitter

Here’s a summary of how/why we do our live Q&A Twitter session with cabinet members.  I would love any suggestions on how we can improve or comments of any kind really, the beauty of social media is being able to learn from you all. Councillor Twitter Q&As...
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