by Hel Reynolds | Oct 25, 2016 | Facebook, PR, Social Media, Twitter
Do you want to cry when someone asks if they can have an app? Do you shout for mercy when a colleague tells you to make their boring story go viral? Now you can enjoy these excruciating moments, with Comms Facepalm Bingo! Gamify that pain. (If you like my scrawls, I...
by Hel Reynolds | Aug 26, 2016 | Community Management, Facebook, Linkedin, PR, Social Media, Twitter
I’ve been developing a course on social media evaluation, and one metric stands out to me as most important. I call it the ‘ex-haters story’: the number of people you’ve won-around. In this post I outline: What the ex-hater metric is; Why it’s one of the most...
by Hel Reynolds | Feb 12, 2016 | Blogging, Community Management, Facebook, Innovation, Linkedin, PR, Social Media, Twitter, Yammer, YouTube
Most are not serial killers – in fact psychopaths are more likely to find their way into politics, boardrooms or media organisations than be jailed for murder.” Will Black In this post, I want to show how some of the behaviours that have become standard or...
by Hel Reynolds | Dec 31, 2014 | Social Media, Twitter
My top two most read blog posts this year were: number 1: a ‘how to’ flow chart, and number 2. a look at how social media can help public servants be less evil. Both are quite visual: they each include charts that make a point with more impact than lots of...
by Hel Reynolds | Aug 7, 2014 | Innovation, PR, Productivity, Social Media, Twitter
(Or, ‘How social media helped me get my heart back’) I’m going to keep this quite short considering this is post about obedience, public sector managers, the nature of evil and social media. I’m going to argue how findings of a few psychological studies suggest the...
by Hel Reynolds | Jun 28, 2014 | Innovation, Productivity, Social Media, Twitter, YouTube
If you’re a chief exec or a leader, you’ve probably given Twitter, blogging or even Facebook a go. Maybe you love it. But are you getting the most from it? Sometimes people tell me they’re on social media, they’re starting positive conversations about their work but...