by Hel Reynolds | Mar 9, 2012 | Blogging, Community Management, Facebook, Innovation, Linkedin, PR, Productivity, Social Media, Twitter, Yammer, YouTube
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by Hel Reynolds | Feb 4, 2012 | Community Management, Twitter
For public sector types starting to tweet, it can be a bit daunting making a start. So here are some basic tips for getting started – these are just a few that I have found worked for me. [Photo by rikulu] Finding people to follow Finding people to follow is a...
by Hel Reynolds | Nov 20, 2011 | Community Management, Social Media
I’ve noticed a bit of Twitter debate on what the return on investment (ROI) is for social media in the public sector. Unfortunately this isn’t a post with tips on measurement, I’m still learning good ways to evaluate and improve our work in social...
by Hel Reynolds | Feb 25, 2011 | Community Management, PR, Social Media, Twitter
There are still a load of people out there who dismiss social media sites like Twitter as being where young people LOL and ROFL and talk about their breakfast. Janet Street Porter was taking pop at Twitter on a TV show last week and repeated lots of the same...
by Hel Reynolds | Feb 3, 2011 | Community Management, PR, Social Media, Yammer
Anyone who works in PR has probably come across unflattering assumptions that our job is to cover up bad stuff and pump out good news. We know though that we want to inform and engage, particularly in public sector PR. We work using our personal ethics, a commitment...
by Hel Reynolds | Jan 16, 2011 | Blog post, Blogging, Community Management, Innovation, Social Media, Twitter
Here’s a summary of how/why we do our live Q&A Twitter session with cabinet members. I would love any suggestions on how we can improve or comments of any kind really, the beauty of social media is being able to learn from you all. Councillor Twitter Q&As...
